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CHART OF Key FEATURES

Customers choose US because…

 

Using the world-class Snap Survey Software, we create high response surveys and whether paper or online; we manage and analyze them all in one comprehensive software package.

Whether you are a research professional, involved in clinical audit or you run ad hoc surveys because you want to find out more about employees, patients, citizens, clients, students, customers - We will help you to deliver results.

We tailor the research method and mode to suit you. (See Chart of Features below)

Snap 10

 

Online survey

Online surveys

Online surveys are fairly quick and easy to deploy. However, it is important to ensure that your surveys look professional. We can can include your corporate style and custom images. Optional multimedia and a range of different visual questions (controls) such as slider bars and image maps deliver engaging surveys that really can increase response rates.  Robust analysis and reporting also enable you to get the most from your data.

Our software supports all languages. Questionnaires and reports are formatted automatically for languages read from right to left. We also can provide translation service.

Routing, piping, randomization, text substitution, save and resume all help to deliver a better respondent experience.

We can include multimedia, image maps, 4 or 5 star rating questions and calendars to engage respondents more effectively.

Our respondent management process makes the invitations easy for the respondent- automated invitations and reminders, quota controls, triggered alerts and pre-seeding from a database.

We offer an array of powerful analytical tools and real-time reporting.

Our web surveys are hosted on our secure dedicated server.

Our world-class software called Snap Software can even handle multi-mode surveys - run surveys in any combination of formats including web, paper, PDA and phone.

Paper surveys

Paper surveys

If you are targeting harder to reach communities, paper surveys often provide the best solution. In some cases paper surveys can prove more effective than web surveys in delivering responses and when used in combination web and paper surveys work well together to increase response rates. Our software gives you the flexibility to find out what works best for you!

Designing professional looking questionnaires is what we do. Tailoring options include images, column layouts, colors and fonts.

Snap (the software we use) supports all languages. Questionnaires and reports can also be automatically formatted to be read from right to left.

Data entry is possible if you need to add our scanning or data entry modules.

We offer a wide array of powerful analytical and reporting options.

Some of our Snap Software key features:

Everything is right here to set up and run your professional quality surveys:

  1. Questionnaires design and publication
  2. Data collection and management
  3. Results, analysis and reporting

Key: More info... Click for more information / New! New feature / Enhanced! Enhanced feature

questionnaires design & publication

  Paper Online
Multi-mode inc. paper, online, Kiosk, phone and PDA available More info… Yes Yes
Enhanced! Multi-language capability including double byte characters such as Chinese and Japanese and languages read right to left More info... Yes Yes
Enhanced! Questionnaire templates, styles, rich text and spellchecking More info... Yes Yes
Use images or text for question labels Yes Yes
Multiple question types to choose from including: grids, single response, multiple response, time, date, free text, sliders Yes Yes
Include multimedia (Movie and/or Sound clips)   Yes
Choice of progress bars, Back and Next button styles and colors   Yes
Text Substitution (piping) More info...   Yes
Sophisticated question routing More info...   Yes
Derived variables (for routing, text substitution, etc.) More info...   Yes
Randomization and rotation of questions   Yes
Code masking More info... Yes Yes
New Image maps   Yes
New Sliders, click-maps and star rating controls More info...   Yes
New Data pickers More info...   Yes
Exclusive codes More info...   Yes
Automated email alerts (triggers) More info...   Yes
Publication Paper Online
Produce paper or PDF versions of questionnaire Yes Yes

Data collection and management

Validation Paper Online
Specify length and type of answer   Yes
Apply quotas More info...   Yes
Force questions to be answered   Yes
Specify minimum / maximum number of codes   Yes
Use of patterns to validate open-ended questions More info...   Yes
Check values within open-ended questions   Yes
Send questionnaires as plain text or HTML emails   Yes
Send personalized email text or HTML invites and reminders   Yes
Automatic scheduling of email invites and reminders   Yes
Respondent login if required   Yes
Respondents of multi-language questionnaires can choose the language as part of the questionnaire   Yes
Seed responses from a database More info... Yes Yes
Apply any number of distinct or interlocking quotas More info...   Yes
Save partial responses on our server   Yes
Track multiple iterations of a survey [for example multi-mode and multi-language versions]   Yes
Collection of paradata (time, duration etc.) More info...   Yes
Results, analysis and reporting Paper Web
Synchronize survey data automatically via file (on PC or data stick) or email Yes Yes
Enhanced! OCR scanning with deskewing Yes**  
2D and 3D charts and maps More info... Yes Yes
Customizable cross-tabulation More info... Yes Yes
Customize table and chart layout Yes Yes
Filters, weights and scores More info... Yes Yes
New Results projected onto maps More info... Yes Yes
New Lists of comments / literals Yes Yes
Enhanced! Derived variables More info..., sample weighting and statistical analysis Yes Yes
Presenting the results Paper Online
Publish results as HTML for online viewing   Yes
Publishing results viewable with Our software E-viewer More info... Yes Yes
Clients and stakeholders Paper Online
Provide individual client and stakeholders logins and assign access to specified surveys   Yes
View real-time interview progress and build real-time tables and charts   Yes
Export Paper Online
Excel, MS Access and SQL database access and update Yes Yes
Results as HTML files   Yes
Microsoft Office Yes Yes
SPSS Yes Yes
Triple-S (XML for survey software) Yes Yes
Import Paper Online
Import data from an Excel spreadsheet or MS Access database Yes Yes
Import data from other surveys More info... Yes Yes