Clients

Insight Surveys has been providing survey solutions for Whitsons for years (since 2017). They are easy to work with and take the burden of large-scale surveys off our plates, as they assist with survey creation, distribution, and analysis, and allow us to gather actionable insights, efficiently. What sets Insight Surveys apart is their dedication to understanding our objectives, ensuring that our surveys are precisely calibrated to deliver meaningful results, and checking in with us periodically throughout the process to ensure all is running smoothly. With the commitment to data integrity and confidentiality, coupled with insightful reporting capabilities, Insight Surveys is our “go to” for surveys that we can’t manage in-house.

Mary DiStefano
Director of Marketing and Brand Management
Whitsons Culinary Group
Islandia, NY

We worked with Robb on a highly complex survey with more conditional logic than you see in most surveys. Along with constructive and transferring over our survey from JotForm, Robb worked with us to produce multiple custom reports for the different segments of our participants. We had previously been creating the reports manually. The time savings just from the reports is immense!  He was incredibly (and I mean incredibly) responsive, well-informed and prompt. Meeting deadlines with ease and very communicative with our team. As a smaller company, it wasn’t easy to decide to make the leap but I am so happy we did. We’re excited to continue working with him in the future! 

Stephanie Lee
Owner and Principal
Host Agency Review
Minneapolis, MN

 As someone who has worked with Insight Surveys for many years, I can strongly recommend the service. Robb Bucklin is an expert on the art of surveying and the science of the powerful Snap program. His customer service is excellent, and his patience in responding to changes and challenges is exemplary. Customers can count on Insight for a timely, skillful survey process and a thorough analysis of results.

Mike Murphy
HR Trainer
Metropolitan Council
St. Paul, MN

We partnered with Insight Surveys in an effort to obtain feedback associated with customer-requested service events.

Robb Bucklin with Insight Surveys sat down with our local leadership team and developed a customized survey that allows us to obtain valuable and immediate feedback from our valued-customer base. The reporting options tied to the survey are robust and user friendly.

I’m pleased with the hands-on vendor relationship that we’ve developed with Insight Surveys and I value the partnership.

Mary Korthour
Vice President and General Manager
Nuvera
Prior Lake, MN

 The team at Insight Surveys is outstanding, Robb, the owner is one of a kind. So incredibly helpful and always available with whatever we needed. He would answer text messages or calls after hours and always made himself available.

We are a large organization with 450 employees and as soon as we met Robb we knew his company was going to be the perfect fit for our survey needs. I highly recommend Insight Surveys and will personally be a customer of theirs for many years to come. 

Melanie Rice
Human Resources Manager
Ray Morgan Company
Chico, CA

 I’ve been working with Insight Surveys for several years and have had them design and conduct several surveys of varying complexity, with the largest one having roughly 100,000 responses.  The results and real-time reports have been great and very useful for my business.  Insight created some custom sales training applications that worked well too.

Robb was very responsive, quick to get things done, and reasonably priced for very high quality work, I would certainly recommend Insight Surveys for any type of survey projects.

Chris Heideman
Custom Brands Marketing Manager
Lube-Tech
Golden Valley, MN

Dear Robb, it was a pleasure to work with you in both the design and implementation of our Snap survey. We had a tight deadline for implementation and your daily responsiveness allowed us to meet our start date.  Snap is a powerful product that requires a considerable level of knowledge to take advantage of all its features and capabilities. Ours was a project with sophisticated needs and we could not have accomplished it without your expertise.

As with any new endeavor, once we were into the details of the implementation we discovered some original design and coding that needed revision.  You were accommodating of our requests (an ability I have found lacking with some other consultants) and you suggested additional possibilities that were helpful. The resulting final product of our collaboration gives us clear and actionable information.

Robb, we found you cooperative and pleasant to work with which made this effort an enjoyable team effort. I am sure we will be calling upon you again.

John O. Neikirk
Chief Quality Officer
Liberty Behavioral Management
Scotia, NY