Host Agency Reviews
We worked with Robb on a highly complex survey with more conditional logic than you see in most surveys. Along with constructive and transferring over our survey from JotForm, Robb worked with us to produce multiple custom reports for the different segments of our participants. We had previously been creating the reports manually. The time savings just from the reports is immense! He was incredibly (and I mean incredibly) responsive, well-informed and prompt. Meeting deadlines with ease and very communicative with our team. As a smaller company, it wasn’t easy to decide to make the leap but I am so happy we did. We’re excited to continue working with him in the future!
Host Agency Review
As someone who has worked with Insight Surveys for many years, I can strongly recommend the service. Robb Bucklin is an expert on the art of surveying and the science of the powerful Snap program. His customer service is excellent, and his patience in responding to changes and challenges is exemplary. Customers can count on Insight for a timely, skillful survey process and a thorough analysis of results.
St. Paul, MN
Integra Telecom partnered with Insight Surveys in an effort to obtain feedback associated with customer-requested service events.
Robb Bucklin with Insight Surveys sat down with our local leadership team and developed a customized survey that allows us to obtain valuable and immediate feedback from our valued-customer base. The reporting options tied to the survey are robust and user friendly.
I’m pleased with the hands-on vendor relationship that we’ve developed with Insight Surveys and I value the partnership.
Vice President and General Manager
Prior Lake, MN
Ray Morgan Company
The team at Insight Surveys is outstanding, Robb, the owner is one of a kind. So incredibly helpful and always available with whatever we needed. He would answer text messages or calls after hours and always made himself available.
We are a large organization with 450 employees and as soon as we met Robb we knew his company was going to be the perfect fit for our survey needs. I highly recommend Insight Surveys and will personally be a customer of theirs for many years to come.
Human Resources Manager
Ray Morgan Company
I’ve been working with Insight Surveys for several years and have had them design and conduct several surveys of varying complexity, with the largest one having roughly 100,000 responses. The results and real-time reports have been great and very useful for my business. Insight created some custom sales training applications that worked well too.
Robb was very responsive, quick to get things done, and reasonably priced for very high quality work, I would certainly recommend Insight Surveys for any type of survey projects.
Custom Brands Marketing Manager
Golden Valley, MN